Guiding principles of high-performing (UX) teams.

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The Golden Triad of UX Solutions.

Illustration of man working at a standing desk on a computer.


3 Ways to Build a Culture of Creative Exploration.

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Failure will happen. Fall gracefully.

“Design is messy before it is meaningful, chaotic before balanced, and filled with failure along the way.”


6 common ways we deliver a bad experience, and reduce our own value.

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Illustration of water holding a platter with the word “Support”

Shane Close

UX Design leader, mentor, and user advocate with 25 years of success in interactive product design. Currently UX Technical Lead with IBM Garage.

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